We are proud to be the chosen residential lettings agent of the Lawford Housing Enterprise Trust

Welcome

With over 50 years of experience and unrivalled local knowledge serving Essex and south Suffolk for all your letting needs

Landlords

MJM Estates pride ourselves on unrivalled local knowledge and experience, providing the best customer care.

With many changing legislations and regulations in the letting sector it’s never been more important to have a reliable and dedicated agent offer friendly and professional advise on every step of the letting process.

How To Let Guide
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Tenants

If you a first time renter or even having let before there are many different things to consider when looking for a new property to let.

If you have an out of hours emergency maintenance issue to report, please see the below contractors and contact details. Please be advised that if deemed a non emergency, the tenant will be liable for all costs in full.

Please note that this service is ONLY available to MJM Estates fully managed tenancies. If MJM Estates do not manage your tenancy then you must contact your landlord

If you smell GAS or have  GAS LEAK contact NATIONAL GRID on 0800 111 999 immediately. Do not turn on any lights and ensure you step outside the property to call NATIONAL GRID.

Please call our office during working hours Mon to Fri 9am to 5pm to make us aware that you have made a report to NATIONAL GRID.

A maintenance emergency is defined as the complete failure of your heating and or hot water system that has not been caused as a result of non payment, lack of credit on a pre payment meter, or an issue with you meter (which your electricity provider would need to address), or a leak that cannot be isolated by turning off the stop cock.

Out of hours GAS and Plumbing

*Heating Solutions – 07985 255758


Out of hours Electrical issues

*BH Electrical – 01206 330973


Out of hours Locksmith

*Townes – 01206 391238

*Lockpick – 07967 834346

(Please note:- The tenants are responsible for out of hour locksmith charges due to loss of keys or being locked out of the property. Any charges made by the contractor that are deemed to be a non-emergency, or if the property is not managed through MJM Estates, will be recharged in full to the tenant.)
How To Rent Guide
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Out of hours GAS and Plumbing

*Heating Solutions – 07985 255758


Out of hours Electrical issues

*BH Electrical – 01206 330973


Out of hours Locksmith

*Townes – 01206 391238

*Lockpick – 07967 834346

(Please note:- The tenants are responsible for out of hour locksmith charges due to loss of keys or being locked out of the property. Any charges made by the contractor that are deemed to be a non-emergency, or if the property is not managed through MJM Estates, will be recharged in full to the tenant.)

About Us

MJM Estates are a specialist independent letting agent based in Manningtree, set up in 2005.

We have lived in and around Manningtree for our entire lives. We know the area. As a small local business we want the best for Manningtree and that means going the extra mile.

We offer advice in all aspects of letting and are fully motivated to let your property promptly and manage it competently.

Our staff provide a friendly, enthusiastic, personal and professional service. We offer free market appraisals for properties, giving advice as to the approximate and achievable rental value.

We send details of your property within 24 hours of your instruction to potential Tenants. All Tenants are personally interviewed and are referenced through a specialist referencing agency.

MJM Estates Office, Manningtree

Client Testimonials

MJM has found us a number of tenants over the past ten years. They vet tenants very well, and are always extremely helpful and responsive, going well beyond the call of duty.

We would thoroughly recommend them. 

Rebecca K

I contacted MJM Estates to let my house in Lawford and was extremely impressed how quickly a tenant was found and the way the whole transaction was completed. Paul and the girls in the office were very courteous and always phoned back right away and went out of their way to be helpful. I would have no hesitation in recommending this company.

Karen B (Landlord)

My experience of MJM Estates has been that of ease. My landlord recently changed over letting agent and the transition process was handled professionally and seamlessly by Paul and the team at MJM

Andy (Tenant)

I use MJM Estates for my rental portfolio and found them very professional

Martin (Landlord)

MJM Estates have been very professional to deal with. They are quick to attend to queries and concerns. I would highly recommend.

Jen B (Tenant)

Get in touch

If you have any queries or wish to make an appointment, please contact us:

Call: 01206 394334

Email: info@mjmestates.co.uk

Address: 14 South St, Manningtree, Essex CO11 1BB

Opening Hours: Mon - Fri 9am - 5pm

Call: 01206 394334

Email: info@mjmestates.co.uk

Address: 14 South St, Manningtree, Essex CO11 1BB

Opening Hours:
Mon - Fri 9am - 5pm

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MJM Estates

Monday-Friday
9am-5pm
14 South Street
Manningtree
Essex CO11 1BB
Email: info@mjmestates.co.uk
Tel: 01206 394334
Landlord Fees

CLIENT MONEY PROTECTION

We are a registered member of the safeagent Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled in the correct manner.

From 1 April 2019 all lettings and management firms handling clients’ money are required to be part of a Government approved Client Money Protection (CMP) Scheme in order to continue to trade. safeagent operates a Government approved CMP scheme

 

Click here to see our safe agent certificate >

Click here to see our safe agent certificate accreditation >

Client Money Protection

CUSTOMER COMPLAINTS HANDLING PROCEDURE

As a firm licensed by the National Approved Letting Scheme, MJM Estates aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:-

If you believe you have a grievance, please write in the first instance to

Sue Oldring at the address below:

MJM Estates
14 South Street
Manningtree
Essex CO11 1BB

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

If you remain dissatisfied with the result of the internal investigation, please contact Mark Morsley at the above address, who will review the complaint. Following the conclusion of our in-house review we will write to you with a final written statement.

 If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to The Property Ombudsman

Customer Complaints

Privacy Policy

The information we collect and how we use it

When you register with our web site in order to receive property information or details about our services, we need to know your name, e-mail address, and contact telephone numbers, the type of property or service in which you are interested and other relevant details.

We collect this information to allow us to process your registration and to provide you with the details requested by you.

On registration you may have indicated that you were happy to be contacted by us with information about special features of our web site or any other service which we think may be of interest to you. If you no longer wish to receive this information, please send an e-mail message to info@mjmestates.co.uk

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Disclosure of your information

We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.

In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchaser and their advisers and will be passed on to the new owners of the business, who will be entitled to process your information in the same manner set out in this notice.

The information you provide us may be transferred outside the European Economic Area for the purposes of carrying out your instructions, however we will always take steps to make sure that your information is used in accordance with this notice.

We only ever collect data for the purposes for which it has been supplied and unless required to do so by law, we will not disclose or sell your details to third parties without your consent. Your information may from time to time be used by our data processors with whom we have appropriate written confidentiality and security agreements in place.

On what basis will we process your information?

We will process your information on the following basis: performance of contract, legal compliance, legitimate interest and consent.

Data retention and security

We retain your information for a reasonable period or for as long as the law or our regulatory authorities require.

Updating – your rights

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us by sending an e-mail to info@mjmestates.co.uk or by sending a letter to MJM Estates, MJM House, 14 South Street, Manningtree, Essex, CO11 1BB

Changes to our privacy notice

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. Continued use of the service will indicate that you agree to any such changes.

Contact us

We welcome your views about our website and our Privacy. Our complaints handling procedure is available.

If you have any questions about this privacy policy or the way we handle your personal information, please contact us at MJM House, 14 South Street, Manningtree, Essex, CO11 1BB.

We hope that we will be able to answer any questions or concerns that you have. You have the right at any time to raise your concern with the Information Commissioner’s Office at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Privacy Policy
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